Privacy Policy for ToyTerrax Toys and Games

Last updated: May 12, 2026

Welcome to ToyTerrax! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how ToyTerrax ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit or make a purchase through our website and services. By using our services, you agree to the terms of this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following personal information from you:

• Contact information, such as your name, email address, phone number, and mailing address.
• Account credentials, including username and password.
• Payment information, such as credit or debit card details and billing information.
• Order information, including purchase history and preferences.
• Device and usage data, including IP address, browser type, and browsing behavior on our site.
• Customer service correspondence and communications.

Personal Information Sources

We obtain personal information primarily from you when you provide it directly through our website or customer service interactions. We may also collect information from third-party sources such as payment processors, analytics providers, and marketing partners to improve your experience and support our business operations.

How We Use Your Personal Information

We use your personal information for the following purposes:

• To process and fulfill your orders and provide customer support.
• To communicate with you about your account, transactions, updates, and promotions.
• To personalize and improve your shopping experience on our website.
• To comply with legal and regulatory obligations.
• To detect, prevent, and address fraud, security breaches, or other malicious activity.
• To conduct data analysis and improve our products, services, and marketing strategies.

How We Disclose Personal Information

We may share your personal information with third parties in the following circumstances:

• With service providers and partners who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
• When required by law or legal process, such as responding to lawful requests by public authorities.
• In connection with a business transfer, merger, acquisition, or sale of all or part of our assets.
• To protect the rights, property, or safety of ToyTerrax, our customers, or others.

Relationship with Shopify

Our online store is hosted on Shopify Inc., a third-party e-commerce platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more information on Shopify’s privacy practices, please visit their Privacy Policy.

Third Party Websites and Links

Our website may contain links to third-party websites or services that are not operated or controlled by ToyTerrax. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at toyterrax@gmail.com.

Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate or incomplete information.
• Request the deletion of your personal information.
• Object to or restrict our processing of your personal information.
• Withdraw your consent at any time where processing is based on consent.
• Opt out of receiving marketing communications.

To exercise these rights or for any privacy-related inquiries, please contact us at toyterrax@gmail.com.

Complaints

If you believe your privacy rights have been violated, we encourage you to contact us first so we can address your concerns. You also have the right to file a complaint with a relevant data protection authority in your jurisdiction.

International Transfers

Your personal information may be transferred to, stored, and processed in the United States and other countries where ToyTerrax or our service providers operate. By using our services, you consent to such transfers, which may be subject to different data protection laws than those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: toyterrax@gmail.com